Common Themes on philosophe.com
Throughout the various essays I publish on philosophe.com, I tend to pursue several consistent themes which I feel are critical to any quality assurance process. I’ve mentioned these themes below in order to clarify the directions and slants that my essays follow.
Quality Assurance is a frequently misunderstood concept
Quality assurance is greater than quality control or testing, and I repeat this theme often. Testing describes the use of tests for some purpose. Quality control describes the process of measuring something against a standard of quality, with the result that anything that passes a quality control process is of a required level of quality. Quality assurance describes a process that seeks to improve quality by increasing the standard of quality, the quality of what goes into the production process, and the quality of the components of the production process.
Read more about quality assurance in my essay Web Site Quality Assurance.
Excluding users is a bad thing
The important thing to consider is that practically every decision on design will have a negative effect on some users: make a certain color important in your interface, and you’ll present stumbling blocks to those users who can’t handle or perceive that color; make your “buy now” buttons small and “clean”, and you’ll make it harder for people lacking fine motor skill to click the buttons.